For groups of 3 or more people and/or any service length not mentioned on our website, please fill out the reservation form below and one of our representative will contact you for confirmation.
Appointments at Kume SPA
Your appointment is very important to the team members of Kume Spa, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations. Late cancellations will be subject to a fee of 50% of your scheduled treatment.
COVID-19 is a foreseen event and we require proof of a positive result 24 hours prior to your appointment to receive any sort of refund or make changes.
Missed Appointments or “No-Shows” will be charged the full amount of the original service booked. Late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.
We recommend that you arrive at least 10 minutes prior to your scheduled appointment. (If driving, allow 15 minutes for parking). This will allow ample time to fill out a client profile necessary to tailor our treatments to your personal needs, and to relax before beginning your services.
We value your patronage at Kume Spa, if there is an area at which we can improve, please let us know, we always appreciate your feedback, comments, and compliments.
Please fill out the reservation form or call us.